Party FAQs

 

Commonly Asked Questions:

How do I find out which dates are available?
-Click the BUTTON under your choice of party package on the “Parties” page. The list of available dates and times are listed under each package’s booking page.

Can I bring my own dessert?
-Yes! However, the dessert must be from a reputable, licensed baker/grocery store. NO HOMEMADE items are allowed. Or you may order cupcakes through our Professional In-House Cupcake Baker, Jasmine.

Can I bring my own food?
-Yes, for Private and Deluxe parties ONLY. The food must be from a reputable, licensed establishment. And there is a $25 fee. NO HOMEMADE items are allowed.

Can we bring our own alchohol?
-No. We offer Happy Hour Prices on alchohol for all party guests. If we find that you or your guests have brought beer, wine, or alchohol, we will be adding a $100 charge to your party to cover the additional liability.

Can I add food, cupcakes, or drinks to my party package?
-You may add catering and cupcakes to your party. Once you have booked your party, a confirmation email will arrive in your inbox. This email will include a link to our catering order form. Please complete the catering order form at least 10 days in advance of your party.

May I add more people to the BASIC party package?
-We’re sorry but 10 children is the maximum allowed. This is in an effort to keep the space comfortable and enjoyable for your guests and the other customers utilizing the space.

How early may I arrive to set up my party?
-You may arrive 30 minutes early to set up any decorations, or additional decorations you may have.

How late may my guests and I stay after the party?
-For BASIC parties, you and your guests may stay to play until we close, however, they must vacate the party room 15 minutes after the party time ends so that our staff has ample time to clean.
-For PRIVATE and DELUXE parties, you and your guests have 30 minutes to clean up any extra decorations that you bring and gather all belongings. Any extra time after that will be charged to the card we have on file ($50 per extra 15 minutes). We charge this in order to properly compensate our staff for the extra time they will need to stay to finish their “closing duties.”